FAQ's

Questions? Below we took a stab at addressing some frequently asked questions:

Do you ship internationally?

We ship around the globe!

When will you get new designs?

This is our first crack at an online store, we’ll be adding new designs and items to the site throughout the year.

How much does shipping cost?

Shipping is calculated at checkout, but a lot depends on where you live and how much you are buying. 

Can I exchange an item for a different size?

Sure. Please ship to:

Lightbend, Inc.
625 Market Street
10th Floor
San Francisco, CA 94105

In the package, please indicate your preferred size and where we should send it.

I paid for shipping on my order, but then the package arrived and I had to pay to receive it.

Our shipping does not include if you have to pay import or customs taxes. You are responsible for covering those costs. This is a common occurrence for international orders and unfortunately, we have no control over them.